ABOUT US
DOOR SERV PRO
A Journey of Craftsmanship and Commitment
In the heart of the Eastern Panhandle of West Virginia, Door Serv Pro stands as a testament to three decades of construction expertise and a passion for transforming houses into homes. The story of Door Serv Pro begins with its founder, Paul Wiese, a seasoned professional with over 30 years of experience in the construction industry.
Originally from Southern California, Paul’s journey in construction took him through diverse projects, from digging holes and pouring concrete to owning multiple businesses. It was in the sunshine state that he discovered his love for custom garage doors. Understanding the gap between manufacturers and end consumers, Paul recognized the need for gates, entry doors, and garage doors that seamlessly matched his custom patented designs.
Driven by a vision to create cohesive and personalized solutions, Paul started his own venture in custom garage doors, establishing a reputation for quality craftsmanship and innovative designs. His creations became more than functional entry points; they became expressions of homeowners’ individuality. As life’s chapters unfolded, Paul found himself drawn to West Virginia, seeking the warmth of family ties. To his surprise, he discovered a noticeable void in the local market – a lack of quality garage door services. It was this realization that sparked the inception of Door Serv Pro, a company dedicated to filling the gap and raising the standard of garage door services in the area.
Founded seven years ago, Door Serv Pro quickly became a beacon of reliability and excellence. With Paul’s wealth of experience and a commitment to unmatched service, the company embarked on a mission to be the go-to expert for garage door services in Inwood and the surrounding areas. The Door Serv Pro team, led by Paul’s seasoned guidance, is not just a group of technicians; they are craftsmen with a shared passion for elevating the aesthetics and functionality of every garage door they touch. The company’s commitment to quality extends beyond repairs to comprehensive services, including maintenance and installations. Door Serv Pro prides itself on being a family-owned and operated business, reflecting the values of its founder. The dedication to customer satisfaction is evident in every interaction, ensuring that clients experience not only top-notch technical expertise but also the personal touch of a company that values its community.
As Door Serv Pro celebrates seven years of service, it stands as a testament to Paul Wiese’s vision and the unwavering commitment to excellence. The journey continues, with each garage door repair, installation, and maintenance service, building dreams and turning houses into homes, one personalized entryway at a time.
CORE VALUES
CUSTOMER EXCELLENCE AND SERVICE:
We are committed to delivering exceptional garage door services that prioritize customer satisfaction. Our goal is to enhance the functionality and safety of every garage door we touch. Driven by a passion for our craft, we take pride in solving garage door challenges and strive to exceed expectations, going above and beyond for our customers.
INNOVATION AND IMPROVEMENT:
We embrace continuous learning and innovation, leveraging our 25 years of experience to master the latest garage door technology. Our team seeks new ways to enhance services and customer experience, staying adaptable and leading the industry to provide the best solutions.
INTEGRITY AND ACCOUNTABILITY:
As a family-owned business, we value trust, reliability, and accountability, ensuring your garage door is always in optimal condition with 24/7 service. Honesty and transparency are our cornerstones; we diagnose issues, recommend solutions, and communicate with integrity to build open and honest relationships with our customers.
SAFETY AND TEAMWORK:
Our top priority is the safety of our customers and their property; we adhere to the highest safety standards in all our operations, ensuring precision and safety in every garage door repair, maintenance, or insulation. Our success is driven by our strong, collaborative team, where every member’s skills and contributions are valued, enabling us to deliver exceptional services seamlessly.
COMMUNITY AND FAMILY FOCUS:
Our roots in the community run deep, treating customers like family and ensuring the safety and convenience of their garage doors. Dedicated to giving back, Door Servpro actively supports local causes and projects, contributing to the well-being of our community.
These values collectively define the Door Serv Pro ethos, guiding our actions and decisions as we strive to fulfill our mission and meet the unique needs of our customers.
MISSION STATEMENT:
At Door Serv Pro, our mission is to elevate the standard of garage door services in the surrounding four state area, and beyond. We recognize the daily challenges homeowners face with their garage doors, and we are dedicated to being the trusted partner you can rely on. With a commitment to excellence, we provide unparalleled repair, maintenance, and installation solutions.
Backed by 30 years of hands-on experience in the garage door industry, our skilled technicians bring unmatched expertise to every job. From minor adjustments to intricate repairs, we have encountered and successfully resolved a wide range of garage door issues. As a family-owned and operated business, we prioritize your satisfaction and peace of mind.
Operating 24/7 within the 4-state area, we are always ready to address your garage door needs promptly. Your convenience and safety are our top priorities. Choose Door Serv Pro, where dedication, skill, and reliability converge to keep your garage door working seamlessly. Contact us today and experience the assurance of leaving your garage door issues to the experts!
