ABOUT US
DOOR SERV PRO
A Journey of Craftsmanship and Commitment
In the heart of the Eastern Panhandle of West Virginia, Door Serv Pro stands as a testament to three decades of construction expertise and a passion for transforming houses into homes. The story of Door Serv Pro begins with its founder, Paul Wiese, a seasoned professional with over 30 years of experience in the construction industry.
Originally from Southern California, Paul’s journey in construction took him through diverse projects, from digging holes and pouring concrete to owning multiple businesses. It was in the sunshine state that he discovered his love for custom garage doors. Understanding the gap between manufacturers and end consumers, Paul recognized the need for gates, entry doors, and garage doors that seamlessly matched his custom patented designs.
Driven by a vision to create cohesive and personalized solutions, Paul started his own venture in custom garage doors, establishing a reputation for quality craftsmanship and innovative designs. His creations became more than functional entry points; they became expressions of homeowners’ individuality. As life’s chapters unfolded, Paul found himself drawn to West Virginia, seeking the warmth of family ties. To his surprise, he discovered a noticeable void in the local market – a lack of quality garage door services. It was this realization that sparked the inception of Door Serv Pro, a company dedicated to filling the gap and raising the standard of garage door services in the area.
Founded seven years ago, Door Serv Pro quickly became a beacon of reliability and excellence. With Paul’s wealth of experience and a commitment to unmatched service, the company embarked on a mission to be the go-to expert for garage door services in Inwood and the surrounding areas. The Door Serv Pro team, led by Paul’s seasoned guidance, is not just a group of technicians; they are craftsmen with a shared passion for elevating the aesthetics and functionality of every garage door they touch. The company’s commitment to quality extends beyond repairs to comprehensive services, including maintenance and installations. Door Serv Pro prides itself on being a family-owned and operated business, reflecting the values of its founder. The dedication to customer satisfaction is evident in every interaction, ensuring that clients experience not only top-notch technical expertise but also the personal touch of a company that values its community.
As Door Serv Pro celebrates seven years of service, it stands as a testament to Paul Wiese’s vision and the unwavering commitment to excellence. The journey continues, with each garage door repair, installation, and maintenance service, building dreams and turning houses into homes, one personalized entryway at a time.
CORE VALUES
CUSTOMER FOCUSED EXCELLENCE:
We are unwaveringly committed to delivering unparalleled garage door services that prioritize the needs and satisfaction of our customers. Our goal is to exceed expectations and provide solutions that enhance the functionality and safety of every garage door we touch.
EXPERTISE AND INNOVATION:
We embrace a culture of continuous learning and innovation, leveraging our 25 years of hands-on experience to stay at the forefront of garage door technology. Our skilled technicians are dedicated to mastering the latest techniques and solutions to offer the best-in-class services.
RELIABILITY AND ACCOUNTABILITY:
As a family-owned and operated business, we value trust and reliability above all. We hold ourselves accountable for the quality of our work and the trust our customers place in us. You can depend on Door Serv Pro to be there 24/7, ensuring your garage door is always in optimal condition.
INTEGRITY AND TRANSPARENCY:
Honesty and transparency are the cornerstones of our interactions with customers. From diagnosing issues to recommending solutions, we operate with integrity, providing clear and straightforward communication. We believe in building trust through open and honest relationships.
COMMUNITY AND FAMILY FOCUS:
Our roots are deeply embedded in the community we serve, and we treat our customers like an extension of our family. We understand the importance of a wellfunctioning garage door in your daily life, and we are dedicated to ensuring the safety and convenience of every home in our community.
CONTINUOUS IMPROVEMENT:
We foster a culture of continuous improvement, encouraging our team to seek new ways to enhance our services and customer experience. By staying adaptable and embracing change, we position ourselves as industry leaders, always striving to provide the best solutions for our customers.
SAFETY FIRST:
The safety of our customers and their property is paramount. We adhere to the highest safety standards in all our operations, ensuring that every garage door repair, maintenance, or installation is conducted with precision and a focus on safety.
TEAM COLLABORATION:
Our success is built on the strength of our team. We promote a collaborative and supportive environment where every team member’s skill and contribution are valued. By working together seamlessly, we deliver cohesive and exceptional services to our customers.
PASSION FOR SERVICE:
Our work is driven by a genuine passion for providing top-notch garage door services. We take pride in our craft and derive satisfaction from solving garage door challenges. This passion fuels our commitment to excellence and motivates us to go above and beyond for our customers.
COMMUNITY OUTREACH AND ENGAGEMENT:
We believe in giving back to the community that has supported us throughout the years. Door Serv Pro actively engages in community outreach initiatives, supporting local causes and projects that contribute to the well-being of our community.
These values collectively define the Door Serv Pro ethos, guiding our actions and decisions as we strive to fulfill our mission and meet the unique needs of our customers.
MISSION STATEMENT:
At Door Serv Pro, our mission is to elevate the standard of garage door services in the surrounding four state area, and beyond. We recognize the daily challenges homeowners face with their garage doors, and we are dedicated to being the trusted partner you can rely on. With a commitment to excellence, we provide unparalleled repair, maintenance, and installation solutions.
Backed by 30 years of hands-on experience in the garage door industry, our skilled technicians bring unmatched expertise to every job. From minor adjustments to intricate repairs, we have encountered and successfully resolved a wide range of garage door issues. As a family-owned and operated business, we prioritize your satisfaction and peace of mind.
Operating 24/7 within the 4-state area, we are always ready to address your garage door needs promptly. Your convenience and safety are our top priorities. Choose Door Serv Pro, where dedication, skill, and reliability converge to keep your garage door working seamlessly. Contact us today and experience the assurance of leaving your garage door issues to the experts!
