REVIEWS
Reviews
Candice Riggleman
Derrick did an amazing job!!! I'm so greatful for the service and how professional the company is from Derrick the service tech to Ami in the office for keeping me updated from start to finish Derrick provided answers to every question that we had. Will definitely recommend Door Serv Pro
Robert
Our garage doors were originally installed by Door Serv Pro a few years ago. Recently the one door, that is used the most was binding and squealing upon opening and closing. We reached out to Door Serv Pro and they sent over Phillip and Nathan. Great service, friendly and professional was all my wife continued to say. Phillip and Nathan did a wonderful job, explained to my wife what was...
Tina Beller
When I decided to replace my garage door, I considered the bids of three different companies. Here's why I decided to hire Door Serve Pro:
1. The sales team, Adam Hanna and his trainee, arrived at my home on time, clean, and professionally branded. Much to my surprise, I was treated with an uncommon level of respect and courtesy as a newbie to garage doors that still blows...
William Bergan
They were a great company to work with. I was able to set up an appointment quickly, the service technician arrived early, which is a huge bonus. He explained the problem and gave me clear cut answers to fix it along with the cost of the options. Overall, I highly recommend their services.
I could not have asked for more expeditious and professional service. The day after I called to request service, Steve and Derrick arrived and diagnosed the issue with our garage door and got it fixed within an hour. I highly recommend this company and these technicians to meet your garage door needs!
Nina O'Connor
5/5
Door Serv Pro is an absolute pleasure to work with, from the answering service to the tech (Cody). Everyone was professional, courteous and helpful. Cody arrived on time, broke down all the options and had my garage door running like a charm in about an hour. He even took a moment to make the dog feel comfortable with his presence on the property 😊. The pricing is right. As I found out today this is a locally owned (family) company. That makes my decision seem even better. Thank you.
Donna White
5/5
Nathan was great! He explained everything that was needed for the garage door and gave a full breakdown of what needed immediate attention and what could wait for a bit longer. Had the work done in less than an hour! Absolutely the best service for home repairs that we have received!
Ryan Swayer
5/5
Called office and was greeted professionally and provided with same day service appointment. Steven, the technician, was professional and promptly took care of the garage door issue. I would highly recommend Door Serv Pro!
jack twohig
5/5
I had my garage door break on the night before one of the last days of decent motorcycle weather for the year and it trapped my bike inside. I emailed around midnight explaining my problem. By 730 am I had a reply email and since I didn’t see it, I had a phone call by 7:56am and Nathan and Derrick at my house by 8:30am same day. They checked it out, gave me a run down and gave me multiple tiers of repairs they could do to that would work for me. All in all, A+, when it’s time to upgrade I’ll be calling them back. Gotta ride!
Zack Boyd
5/5
It’s always good when the Technician comes when they say and is pleasant and knowledgeable. The fact that he gave me options and explained everything put me at ease. Nathan is a great person and he will go far in life.
Barri Hutchins
5/5
I was extremely pleased with the service provided by Door Serv Pro. From the initial phone call to the signing of the invoice I received the best customer service. Nathan was knowledgeable and pleasant and had my garage door working in no time. I will definitely recommend Door Serv Pro.
Kathleen StClair
5/5
Door Serv Pro was incredibly responsive, flexible and helpful. Everyone from sales, to dispatcher to technician were friendly and knowledgeable. Steve took time to share his recommendations, explaining all aspects and possibilities clearly and with careful attention to my needs.
Louise Grotenhuis
5/5
We purchased a garage door opener from Lowes and paid ahead for the installation. There was a misunderstanding about when my appointment was supposed to be because Lowe’s confirmed my appointment using an online service before the company actually knew about it, but on the day of my appointment they made it right and Dale from Door Serv Pro came out and did an amazing job with my installation. He was very easy to work with and was very knowledgeable. I don’t believe he was at my home for a whole hour from start to finish. Was obvious he knew the products well. I would recommend them to anyone looking for any type of garage door service.
KrawChek
5/5
Great service I called Friday morning for a garage door opener installation. Same day service. Shane was on time and very helpful. Had the exact opener I wanted , great customer service . Thanks
John Butts
5/5
Arrived on time and explained the scope of his service. I told him about my problem with my gargage door and he had it fixed and the door inspected within about 30 minutes. He was very pleasant to work with.
Ed Brown
5/5
Cody was more than 5 stars! Extremely professional & knowledgeable! Very courteous & respectful! A pleasure to have this gentleman in my home to repair garage door! Thank you so much!
sherry simpson
5/5
Door Serv Pro did an excellent job fixing my door. Steven, the tech, explained everything in detail for me. Did not try to over sell. The company kept in contact w/me & let me know when Steven was on his way. Took about an hour. The door sounds like it’s brand new !! I highly recommend this company.
Tammy Mumma
5/5
Party Time excellent! Nathan was very professional, punctual and knowledgeable. He was in and out with an estimate and time line in less than 15 minutes. Nathan replaced a broken hinge and roller to make the door “sort of” work manually with gentle care. The only downside was a quoted 3 to 4 week wait for repairs and replacement. Having limited or no access to garage for a month is going to be an issue. We build cars and have several active projects that will be interrupted. Overall a good experience though. Any chance the timeline can be pushed quicker? That would certainly make the sticker shock settle easier…
Garth Janssen
5/5
Adam and Cameron were excellent to work with. Very professional and quickly identified issues that the original vendor could not. Ordered the parts and had the doors operating like new in no time. Will be definitely recommending to others.
Erin Gibbons
5/5
Shane did an outstanding job repairing our garage door. He was courteous and explained what he did thoroughly. Highly recommend,!
Duane Markunas
5/5
I was extremely pleased with the service. From when I first called until when? Nathan showed up at exactly 12:00 what he said he would do. He was kind. The light well mannered. Very handsome young man. Very lovely young man. I would recommend him to anyone and everyone that I could. He is a true gentleman. Thank you for everything. Thank you again 🙏
Susan Mullineaux
5/5
Last week our garage door decided to take a horrible crash on us. Tracks, springs, and rollers failed. Door completely fell to the ground. I called 3 companies 2 said we needed a new door and repair was not an option and garage doors are on back order so it wouldn’t be completed until next year. Called Door serv Pro I was told they’ll have someone out by Monday 9am. I was under the assumption that he was coming to do an estimate. I was wrong he came earlier than expected got straight to work repaired the door under 2 hours very professional. The price was more than reasonable I would highly recommended this company to anyone in need.
Jay Harvey
5/5
Nathan was prompt, pleasant, and knowledgeable. He helped insure we could make an informed decision.
Wayan Rata
5/5
Technician that I have come out today Very helpful and willing to help the customer out no matter what in my eyes, he deserved a big pay raise, but I couldn’t ask for another company come out and do the work door pro
William Hitt
5/5
Adam and Mike were on time, super professional, and well-versed in their industry. They were able to answer all of our questions and understood our needs and concerns. We’re looking forward to working with them!
Nathan Hall
5/5
Adam was extremely knowledgeable, made sure I understood the process and very professional! My new garage door is great!
Denise Cook
5/5
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