Terms ofService

Door Serv Pro provides residential and commercial garage door services — repair, installation, openers, springs, panels, and related work — across West Virginia, Maryland, Virginia, and Pennsylvania, including 24/7 emergency service. All services are subject to technician availability and may vary by location. We reserve the right to refuse service at our discretion.

We are a licensed contractor in the states we serve: WV #WV057765, VA #2705179990, PA #PA147356, MD #117359.

We provide free on-site estimates and upfront pricing before work begins. An estimate reflects the condition of your door and the information available at the time of assessment.

• Final pricing may change if additional damage, parts, or work is discovered once the job is underway — any change to the scope of work will be explained and approved by you before we proceed
• Estimates are valid for a limited time; parts pricing can change with manufacturer and supplier costs
• Promotional offers and coupons cannot be combined unless expressly stated, and apply only within their published terms

Appointments are scheduled based on availability, and we make every effort to arrive within the scheduled window. If we are delayed, we will communicate with you.

• Please cancel or reschedule at least 24 hours in advance when possible
• Missed appointments without notice may be subject to a service call fee
• Emergency and after-hours services are available and may be subject to after-hours rates, quoted before work begins

Payment is due upon completion of services unless otherwise agreed in writing. We accept major credit cards, checks, and approved financing.

Payment security: this website does not collect or store payment card information. Card payments are processed at or after your appointment through secure, PCI DSS–compliant third-party payment systems, and we never retain full card numbers. Financing applications are completed directly on our financing partner's secure website.

Unpaid balances may be subject to collection, and we may suspend warranty service on unpaid work until the balance is resolved.

We stand behind our work. Parts and labor on our repairs are guaranteed for 90 days, and some parts carry a longer manufacturer warranty — up to one year or more — which we pass through to you. Manufacturer warranties on installed doors, openers, and components are provided by the manufacturer under its own terms.

• Specific warranty terms and durations for your job are stated on your invoice or service agreement at the time of service
• Members of our All-Pro Membership Program receive an extended warranty on replacement parts as a plan benefit
• Warranties do not cover damage caused by misuse, neglect, accidents, weather events, or modifications and repairs performed by third parties

The content on our website — including cost guides, checklists, and learning resources — is provided for general informational purposes only and does not constitute professional advice for your specific situation. In using this website you agree that you will not:

• Use the site for any unlawful purpose, or attempt to interfere with its operation or security
• Scrape, harvest, or republish site content at scale without written permission
• Submit false, misleading, or malicious information through our forms

All content, images, logos, and trademarks on this site are the property of Door Serv Pro or their respective owners (for example, manufacturer brochures and logos) and may not be used without permission. We are not responsible for the content of third-party websites linked from our site.